Live Video Shopping: Bring Your Shop Counter to Your Website

Websites show products. People sell them. For sarees, jewellery, furniture, electronics and anything where size, colour and quality matter, shoppers want to see it properly and ask a question before they pay. KiwiTri Virtual brings that shop-counter conversation online.

What KiwiTri Virtual does

Virtual adds a small "Talk live" button to your website. A shopper taps it, and a member of your team answers on video from the shop floor — showing the product from every angle, comparing colours under real light and answering questions. Shoppers don't need to download an app; it works in their browser.

Why live video sells high-value products

• Trust. Seeing a real person and the real product removes the fear of buying online.
• Details photos can't show. Texture, true colour, size against a hand, how fabric falls.
• Fewer returns. Customers buy what they actually saw.
• Bigger baskets. Your staff can suggest matching items, just like in store.

After hours? Book a call

When your team is offline, shoppers can book a video appointment instead of leaving. You get a scheduled conversation with a warm buyer, and they get a time that suits them — useful for weddings, gifting and big-ticket purchases.

Install in minutes

Add one line of code to your website — Shopify, WordPress, WooCommerce or a custom site — and the button appears. Your team answers from a simple dashboard on a phone or tablet, which also shows call history and outcomes.

Who it's for

• Saree, ethnic wear and jewellery stores selling to customers across India and abroad.
• Furniture and home décor showrooms.
• Electronics and appliance stores that get detailed questions.
• Any local shop that wants to sell beyond its street.

Make the most of every call

1. Set up a bright corner of the shop with a phone stand and good light.
2. Keep popular items close to hand.
3. Send a payment link and a recap right after the call.
4. Add the shopper to your list in KiwiTri Mailing with their consent.

Virtual is part of the KiwiTri Hub family of apps.