Questions go unanswered
"Will it fit?" "Is this the real colour?" When no one answers, shoppers close the tab.
KiwiTri Virtual adds a "Talk to us live" button to your website. Shoppers tap once to video call your team, book a time, or leave their details, and you see every call and lead in one dashboard.
Most visitors leave without buying because nobody answered their question. KiwiTri Virtual puts a real person one tap away.
"Will it fit?" "Is this the real colour?" When no one answers, shoppers close the tab.
Texture, size, shine and fit are hard to judge from a picture, especially for big-ticket items.
Shoppers browse at night and on weekends, when your team isn't around to reply.
Your shop already has great salespeople. Now they can serve every visitor on your website, from anywhere.
Shopping moved from the shop counter to the screen and lost the salesperson on the way. Live video brings that person back without the shop.
A salesperson greets you, shows the product and answers every question.
Personal, but local onlyShop any time, anywhere. But you browse alone, with photos and reviews only.
Convenient, but no one to askShoppers message the store for answers. Helpful, but slow, and it's still just text.
Faster, still not face to faceOne tap connects shoppers to an expert who shows the product live, from anywhere.
Personal and onlineShoppers tap "Talk to us live" on any page and pick what suits them.
The call rings your team's dashboard. One click to accept, and you're face to face.
Busy right now? Shoppers pick a slot for a video walkthrough later.
After hours, the widget saves their name, phone and the product they viewed.
Show fabric, size and finish live. Help buyers picture it at home.
Free video consultations that turn enquiries into booked appointments.
Show sparkle, weight and detail that photos can't capture.
Show the drape, border and colour on camera before they order.
Live site walkthroughs for NRI and out-of-town buyers.
Live demos and side-by-side comparisons that answer tech questions.
Course and admission counselling with students and parents.
Walk-around videos and test-drive bookings from your website.
In the browser, on any phone or laptop. Nothing to install.
Every answered call is recorded, ready for training and quality checks.
Add, import, label and assign leads. Notes for every follow-up.
Shoppers book video walkthroughs. You see every slot in one list.
See which product pages bring the most calls and leads.
Invite agents with a code. Track pick-up rate and talk time.
Shoppers rate each call so you know who's delighting customers.
Paste one script on Shopify, WooCommerce, WordPress or any site.
No card needed. Pick the pack that fits your business, and we'll set it up with you.
No. The call opens right in their browser on any phone, tablet or laptop. They only allow camera and microphone.
The call rings your team for 60 seconds. If no one picks up, the shopper is offered "Leave your details", and they're saved as a lead in your dashboard.
Yes. You paste one line of code into your site's theme, and it works on Shopify, WooCommerce, WordPress, Wix and custom websites.
Yes. Answered calls are recorded so you can review them for training and quality. Shoppers see a clear notice before and during the call.
Yes. Agents sign in to the dashboard on any device, set themselves Online, and accept calls with one tap.
Set up in 10 minutes. Free for 14 days, then pick the pack that fits.