For Big Showrooms and Multi-Branch Retail: How KiwiTri Connects Every Branch, Every Customer and Every Festival

Tamil Nadu's big showrooms — silks, gold, electronics, furniture — serve thousands of customers a week across branches. The challenge isn't reach; it's sending the right message to the right customer at the right branch.
What big retailers struggle with
- Customer data scattered across billing systems at each branch.
- The same generic SMS blast to everyone.
- Google reviews unanswered at some branches.
- Festival campaigns that start too late for bulk and wedding buyers.
One customer list, many segments
Import customers from your billing exports into KiwiTri Customers and tag them by branch, category and spend level. Then target precisely: - Bridal buyers for new silk and gold collections. - Electronics buyers for exchange offers after a set period. - Top spenders for preview evenings before the public sale. - Branch-specific openings, events and timings.
Campaigns that respect the season
| Moment | Campaign |
|---|---|
| Aadi | Sale preview for loyal customers first |
| Navaratri | Golu gifts, silk collections |
| Deepavali | Corporate gifting (B2B), family offers |
| Wedding season | Bridal appointments, packages |
| Pongal & Tamil New Year | New-year purchases |
Reviews for every branch
Each branch has its own Google profile and reputation. Put review QR codes at every billing counter and reply to every review with KiwiTri Reviews.
Live video shopping
KiwiTri Virtual lets out-of-town and overseas customers shop live with your staff on video — very useful for silk sarees, jewellery and bridal collections where families are spread across cities and countries.
Website and catalogue
Use KiwiTri Web Spark for collection pages and campaign landing pages that match your email campaigns.
The apps at a glance
| KiwiTri app | What it does |
|---|---|
| KiwiTri Mailing | Email campaigns, AI email designer, signup popups, birthday & win-back automations |
| KiwiTri Customers | One contact list with tags, lists and segments |
| KiwiTri Reviews | Google review QR codes and AI-drafted replies |
| KiwiTri POS | Billing, tables, QR ordering, kitchen screen |
| KiwiTri Loyalty | Digital stamp cards and feedback |
| KiwiTri Clinic | Tokens, patient records and prescriptions |
| KiwiTri Web Spark | Website and online store builder |
| KiwiTri Virtual | Live video shopping and consultations |
Data and consent
Import only customers who agreed to receive messages, honour unsubscribes across branches, and keep billing data secure. Big lists amplify mistakes — clean data before every big campaign.
Pricing for large lists
KiwiTri Mailing Pro covers 25,000 contacts and 50,000 emails a month for ₹3,999 (excluding GST). Talk to KiwiTri for larger volumes.
Frequently asked questions
Can KiwiTri handle multiple branches?
Yes. Tag customers by branch and send branch-specific campaigns from one account.
Can customers shop by video call?
Yes. KiwiTri Virtual supports live video shopping, ideal for sarees, jewellery and bridal collections.
How do I import customers from my billing software?
Export a CSV or Excel file of consented customers and import it into KiwiTri, mapping name, email, phone, branch and other fields.
Try KiwiTri Mailing free for 7 days
No card needed. AI email designer, signup popups and birthday automations included.
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