Email Marketing for Restaurants, Cafés, Bars & Hotels: 18 Ideas to Fill More Tables
Delivery apps and booking sites own your guests' details — and charge commission every time. An email list of your own lets you fill quiet nights and win direct bookings for the price of a coffee.
Why email works for restaurants, cafés and hotels
Hospitality is about regulars. A short, friendly email with this week's special or a birthday treat brings people back far more cheaply than another round of discounts on the apps.
18 email ideas for food & hospitality
Bar and Pub
Fill quiet nights with quiz, game and happy-hour emails.
- Weekly what's-on email
- Match-day and live-music alerts
- Birthday drink voucher automation
Restaurant
Turn diners into regulars — works with KiwiTri POS and Reviews.
- New-menu and chef's-special launches
- Google review QR + feedback follow-up
- Win-back emails for guests who haven't visited
Fast Food
Push combos and app-only deals to a hungry list at lunch time.
- Lunch-hour combo blasts
- Points-based rewards club
- Order-online and delivery promos
Guest House
Get direct bookings instead of paying OTA commission.
- Pre-arrival welcome and directions
- Post-stay review requests
- Off-season direct-booking offers
Beverage Distributor
Keep every retailer and café account informed and ordering.
- Monthly price-list and new-product emails
- Re-order reminders for trade accounts
- Promotion kits for stockists
Hotel
Own the guest relationship before, during and after the stay.
- Booking confirmation and upsell emails
- Wedding & event package campaigns
- Loyalty and returning-guest offers
Best time to send
Send dining offers between 11 am and noon (lunch decisions) or 4–5 pm (dinner plans). For hotels and guest houses, send booking offers on Sunday evenings, when people plan trips.
Get started in 4 steps
- Import your customers — upload a CSV or Excel file from your billing or POS system (only people who agreed to hear from you).
- Add a signup form — on your website, Instagram bio and a QR code at your counter.
- Pick a template — or let the AI writer draft the email from a one-line description of your offer.
- Switch on automations — welcome, birthday and win-back emails then send themselves every day.
What it costs
| Plan | India | New Zealand | Australia | Other | Contacts |
|---|---|---|---|---|---|
| Starter | ₹499 | NZ$15 | A$14 | US$9 | 1,000 |
| Growth | ₹1,499 | NZ$49 | A$45 | US$29 | 5,000 |
| Pro | ₹3,999 | NZ$129 | A$119 | US$79 | 25,000 |
Monthly prices, excluding GST. 7-day free trial, no card needed.
That is up to 80% less than Mailchimp or Klaviyo at the same list size — see our 2026 price comparison.
Frequently asked questions
Is email marketing worth it for restaurants, cafés and hotels?
Yes. Email reaches customers who already know you, costs far less than ads, and is ideal for weekly what's-on email and similar campaigns.
How much does KiwiTri Mailing cost?
From ₹499 a month in India, NZ$15 in New Zealand, A$14 in Australia and US$9 elsewhere, with a 7-day free trial.
Do I need a designer?
No. Pick a ready template or let the AI writer draft your email, then change the text and photos.
Can KiwiTri set it up for me?
Yes. The KiwiTri team can import your contacts, design your templates and set up automations for you.
Try KiwiTri Mailing free for 7 days
No card needed. Or let the KiwiTri team set it up for you.
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